To gain East Africans - mainly Eritreans trust when sending money via online payment methods for Red Sea Remit.
How might we
To solve RSR’s issue with gaining trust from the users we:
Interviewed potential clients and asked them about their opinion about an online remittance service for RSR - most of them shared their concerns
sketching different ideas on what the website could offer the users more easily compared to them going to the office in Brixton
Designing the mobile version of the website and then creating the web version
Presenting the final product to the stakeholder